Help center
Short, factual answers about buying Instagram and TikTok engagement plans on Viralefy: delivery windows, refill guarantee, payment methods, account safety and refunds.
Buying & plans
Choosing the right plan and placing your first order.
How to buy on Viralefy
Viralefy sells Instagram and TikTok engagement plans. The buying flow is the same for every product: pick a country storefront, open a plan,…
Instagram followers: buying guide
Buying Instagram followers is the most common purchase on Viralefy and the most misunderstood. A follower plan is a publicly visible engagem…
TikTok followers: buying guide
TikTok plans share most of the mechanics of Instagram plans but the platform behaviour is different enough to deserve its own guide. Deliver…
How to choose the right plan
Most buyers spend more time than they need picking between two adjacent plans. The honest answer is that the difference between, for example…
Delivery & quality
How long orders take and what to expect after payment.
How long does delivery take?
Delivery time depends on the plan, the volume you ordered, the social network, and how busy the routing layer is at that moment. Most engage…
Refill guarantee, drop policy and what it covers
Engagement on Instagram and TikTok is not static. Some of the followers, likes or views that land on your account during a campaign will dro…
Payments
Accepted methods, crypto, PIX and currency display.
Payment methods we accept
Viralefy accepts a small, curated set of payment methods. The canonical settlement currency is USDT, pegged 1:1 with USD; everything else is…
Paying with crypto (USDT, BTC, ETH)
Crypto checkout on Viralefy is designed to be boring on purpose: one address per order, one amount, one confirmation count. USDT on TRC-20 (…
Paying with PIX in Brazilian Reais
PIX is the instant transfer system run by the Central Bank of Brazil and the most common way Brazilian customers pay on Viralefy. The checko…
Safety & privacy
How we protect your account and your data.
Account & support
Refunds, ticket access and order history.
